About Santiago

www.WesternForce.com.au
Terms and Conditions

The following terms and conditions (Terms) apply to all users (You or Your) of the Western Force’s website www.westernforce.com.au (Western Force Website) in any format or version and howsoever accessed. By using the Western Force Website, You agree to comply with these Terms.

1. Intellectual Property

All content on the Western Force Website belongs to Sea of Blue Pty Ltd (trading as the Western Force) and/or its suppliers or licensors. The Western Force reserves all rights to protect is intellectual property as it deems appropriate.

All copyright in the text, images, graphics, interfaces, and other content on the Western Force Website, and the arrangement and coordination of all such content, are owned or licensed by the Western Force. You may view the Western Force Website and its content, but You may not copy, compile, reproduce, modify or distribute any of the Western Force Website content for any reason without the express written permission of the Western Force.

The Western Force Website displays numerous trade marks owned or licensed by the Western Force, state rugby organisations, Western Force sponsors and other third parties in Australia and internationally. You may not use any of the trade marks appearing on the Western Force Website without the express written permission of the Western Force or the relevant trade mark owner.

2. Third Party Links

The Western Force Website contains links to third party websites. Such links are provided for convenience only. By providing links to third party websites, the Western Force does not endorse the products or services offered through such sites, nor is the Western Force responsible for the content appearing on such sites. The Western Force welcomes the use of Western Force’s logo, as may be updated from time to time, on third party websites as a link from those sites to the Western Force’s website (www.westernforce.com.au), subject to the Western Force’s approval at all times.

3. Your Conduct

As a condition of Your use of the Western Force Website, You warrant to the Western Force that You will not use the Western Force Website for any purpose that is unlawful, inappropriate or otherwise contrary to these Terms. In particular, You agree not to:

• use the Western Force Website for any activities, or submit via the Western Force Website any information or materials, which breach any laws or regulations or infringe a third party's patent, trade mark, copyright or other proprietary rights or privacy;
• publish, distribute or disseminate on the Western Force Website any material which is unlawful, obscene, defamatory, indecent, offensive, threatening, inappropriate or racially, ethnically or otherwise objectionable;
• promote any unsolicited advertising, promotions, materials, surveys, contests or unauthorised services via the Western Force Website;
• impersonate any person or entity;
• upload or post files or material that contains software viruses or any other computer code designed to interrupt, destroy or limit the functionality of any computer software or hardware;
• download any file posted by another user of the Western Force Website that You know or reasonably should know cannot be legally distributed in such a manner; or
• undertake any conduct that violates any of the Western Force’s policies or, in the Western Force’s sole discretion, restricts or inhibits any other user from using or enjoying the Western Force Website.

By posting or submitting content to the Western Force Website, You represent and warrant that (i) You own all the rights to the content or are authorised to use and distribute the content via the Western Force Website; and (ii) the content does not and will not infringe any intellectual property rights, any applicable law or regulation, or any of the warranties made by You above.

The Western Force reserves the right to pre-screen content submitted for publication on the Western Force Website. The Western Force may refuse to publish or remove content that, in its sole discretion, does not meet its standards or does not comply with the Terms.

4. Disclosure

You agree that the Western Force can publish, modify, adapt and/or retransmit to others any content submitted by You to the Western Force via the Western Force Website free of charge and without restriction, subject to the obligations on Western Force set out in our Privacy Policy.

5. Indemnification

You will indemnify the Western Force, its employees, agents and representatives from any loss or damage including consequential loss or damage which may arise from Your use of the Western Force Website or from any breach by You of these Terms.

6. Disclaimer

While the Western Force aims to provide accurate and truthful information at all times, the Western Force makes no warranties or guarantees with respect to the accuracy, suitability, reliability or timeliness of the information, software, products or services included in or available through the Western Force Website. Any information or advice obtained from the Western Force Website should not be relied upon for personal, medical, legal or financial purposes and You should consult an appropriate professional for specific and personalized advice. All content on the Western Force Website, as well as these Terms, are subject to change and may be updated by the Western Force at any time in its sole discretion. To the full extent permitted by law, in no event shall the Western Force, its agents or suppliers be liable for any direct, indirect, punitive, special or consequential damages whatsoever arising from or in any way connected with the use of the Western Force Website.

7. Miscellaneous

These Terms are governed by the laws of Western Australia and You agree to submit to the exclusive jurisdiction of Western Australian courts in resolving any issues or disputes arising under these Terms. Unless otherwise specified herein, these Terms constitute the entire agreement between You and the Western Force in regards to Your use of the Western Force Website. If You have any questions regarding these Terms or the Western Force Website, please contact:

• Phone: (08) 6280 0168
• Email: info@westernforce.com.au
• Address: 203 Underwood Ave, Floreat
• Mail: PO Box 146, Floreat WA 6014

Western Force
Privacy Policy
March 2018

This Privacy Policy outlines the principles and processes by which Sea of Blue Pty Ltd (trading as Western Force, and referred to here by that name) seeks to recognise and protect the privacy interests of all those parties from whom personal and/or sensitive information may be collected in the conduct of its business. This policy has been developed with reference to the Privacy Act 1988 (Cth) and the application of the Australian Privacy Principles.

1. What type of personal information does Western Force collect and hold?

The type of personal information that Western Force may collect and hold may include:

• name and address;
• email address and telephone contact information;
• date of birth;
• occupation;
• rugby club associations;
• associations with other members;
• records of games attended;
• purchase history information including:
  - amount;
  - method;
  - date and time details for membership;
  - details of merchandise purchased;
  - details of the courses or other services paid for, and provided by Western Force; and
• password information unique to your account(s) with Western Force.

Should you choose not to provide this personal information to Western Force, it may mean that Western Force cannot provide you with product/services.

2. Why does Western Force collect your personal information?

Western Force collects your personal information in order to:

• process your application(s) for:
  - player registration;
  - membership; or
  - other service(s) as applicable or to respond to your queries;
• administer and manage the products and services provided to you;
• provide you with information about other rugby related products or services;
• contact you regarding the servicing or renewal of your membership or purchases; and
• facilitate Western Force’s internal business operations including updating internal databases, conducting consumer satisfaction surveys, fulfilling regulatory and legal requirements and system testing.

Western Force will from time to time use your personal information in order to directly market its products and services to you. In so doing, Western Force may use your residential address details, email address or telephone number(s) to contact you. Western Force will directly market to you as it considers appropriate in its absolute discretion based on its own analysis of the personal information it collects about you. If you object to Western Force directly marketing to you, you can request it to refrain from doing so by notifying the Western Force Privacy Officer in writing, as set out below.

3. How does Western Force collect my personal information?

In order to provide services to you, Western Force may gather personal information from the following sources:

• directly from you;
• ticketing contractor(s);
• contracted information processing centre(s);
• volunteer workers and contractors with whom you discuss your membership;
• stadiums and function venues at which sporting fixtures and other events are held;
• any other Western Force contractor or service provider to whom you may provide your personal information;
• direct marketing companies where contracted to gather information at rugby or general events;
• Western Force related entities;
• a partner, parent or the person who paid or arranged for your membership (as allowed by law); and
• your agent if so nominated with your consent.

4. How does Western Force store and hold personal information?

Western Force may hold information about you in the following formats:

• Within specialised memberships or rugby participant registration computer systems hosted on internal Western Force hard drives, or externally by Western Force contracted agencies for recording of information provided by you either in completed application forms, online or over the phone;
• Data spreadsheets or files kept for the purpose of facilitating communications relating to Western Force’s provision of services to you – including for both internally or externally generated communications, and sales reporting activities.
• Forms as completed by you which are then stored by Western Force.
• Your personal information may also be stored on a cloud-based computing system hosted by a client relationship manager to be chosen by Western Force in its discretion.

5. To whom may Western Force disclose my personal information?

In the provision of Western Force’s services to you, Western Force may be required to disclose personal information to external entities, including:

• Western Force’s agents, contractors and third party service providers that provide financial, administrative or other services in connection with the operation of Western Force’s business, such as ticketing contractor(s), information processing contractor(s), printers, document archivists, auditors, accountants and lawyers;
• stadiums or other venues at which Western Force events are held for the purposes of seat or ticket allocation;
• Western Force’s related entities).
• where the law requires or permits us to do so;
• where Western Force collects your information from someone else (for example, the person who paid or arranged for your membership), then Western Force may disclose any of your personal information to that person or entity; and
• your nominated agent with your consent.

Western Force does not share personal information with overseas entities in the normal course of its business, however if at any time information is required to be shared, Western Force will endeavour at all times to ensure such information is not used for any purpose other than that specifically intended and as would be reasonably able to be expected by you.

6. Can I access my information and have it corrected?

In the normal course of Western Force’s business with you, you can contact Western Force by email, in writing, over the phone or in person to check, update or correct information Western Force may already have collected for the purpose of providing services to you. You will be required to answer questions to prove your identity to us prior to, and in order to have such information amended or confirmed to you.

You can request access to your personal information at any time, or ask us to correct this information where you believe it is incorrect or out of date. No fee will be charged for a request to access the information. However, you may be charged the reasonable expenses incurred in providing the information you have requested (such as searching and photocopying costs if so incurred by us) if you require these to be provided to you.

To access your personal information, please contact the Western Force Privacy Officer in writing at:
Sea of Blue Pty Ltd
PO Box 3155
Broadway Nedlands WA 6009

By completing an authorised Western Force Application or Registration form or otherwise providing your personal information to Western Force, you consent to Western Force collecting, using, disclosing and handling personal information about you in accordance with this privacy policy, whether collected in the respective form (whether online or otherwise) or by any other means now or in the future. You also confirm that where you have supplied information (such as a name, address or email/telephone contact details) about any other person you have their consent to do so.

7. What if I am concerned about the handling of my personal information by Western Force?

If you feel that Western Force has not adhered to this policy in the course of its provision of service to you, please contact us, in writing, to let us know what you are concerned about (using the contact details above).